Technology
Sanchar Saathi 2026: Check SIM Cards Issued in Your Name and Report Fraud Calls Online, Know the Process
Sanchar Saathi Portal 2026: Mobile users in India can strengthen their digital security by using the government's Sanchar Saathi platform to identify unknown mobile connections issued in their names and report suspicious calls or messages.
The Department of Telecommunications (DoT) has highlighted Sanchar Saathi as a digital safety initiative designed to help citizens protect their mobile identities and stay informed about potential telecom-related fraud.
With cybercriminals increasingly using suspicious phone calls, fraudulent messages and unauthorised mobile connections to target individuals, awareness of official reporting tools has become important.
Sanchar Saathi provides access to several citizen-focused services that help users review mobile connections, report suspected fraud communications and take action when their mobile devices are lost or stolen.
The government has encouraged citizens to use these facilities to improve their digital safety.
What Is the Sanchar Saathi Portal?
Sanchar Saathi is a citizen-centric digital platform developed by the Department of Telecommunications.
Its purpose is to provide telecom users with tools to protect their mobile identities and address certain types of telecom misuse.
Through the platform, citizens can access services related to mobile connections, suspicious communications and lost or stolen mobile handsets.
The initiative aims to increase transparency and help consumers identify potential misuse of their telecom information.
Users can access the platform through the official website:
The platform also provides information about its available services and the procedures for using them.
Check How Many SIM Cards Are Registered in Your Name
One of Sanchar Saathi's important facilities allows citizens to check mobile connections issued in their names.
The service is available through the Know Your Mobile Connections facility, associated with the TAFCOP service.
This can help users identify connections that they do not recognise or no longer require.
For example, a person may discover an old connection that remains registered under their identity or a number that they believe was issued without their knowledge.
Such situations should be reported through the appropriate process.
How to Check Mobile Connections Online
Follow these general steps:
- Visit the official Sanchar Saathi website.
- Select the Know Your Mobile Connections service.
- Enter your mobile number.
- Complete the required OTP verification.
- Review the mobile connections displayed under your identity.
- Identify any number that is unfamiliar or no longer required.
- Use the available reporting option to flag the connection.
The portal may offer options for reporting numbers that are not yours or are no longer needed.
The reporting request is handled through the applicable verification and telecom procedures.
Report Suspicious Calls and Messages Through Chakshu
Sanchar Saathi also provides the Chakshu facility for reporting suspected fraudulent communications.
This service allows users to report suspicious calls, SMS messages and certain other communication attempts covered by the platform.
Fraudsters may impersonate bank officials, government representatives, courier companies or telecom service providers.
They may attempt to obtain OTPs, personal information or banking details.
Chakshu is intended to help citizens flag such suspicious communications for examination by the relevant authorities.
How to Report a Fraud Call
Users can follow these general steps:
- Open https://sancharsaathi.gov.in/.
- Select the Chakshu reporting facility.
- Choose the relevant type of suspicious communication.
- Enter the details requested by the portal.
- Provide the required information about the suspicious call or message.
- Complete verification and submit the report.
The exact reporting categories and information requirements may change with portal updates.
Users should provide accurate details and avoid submitting misleading complaints.
What Types of Suspicious Communications Can Be Reported?
The Chakshu facility is intended for suspected fraudulent communications.
Examples may include calls or messages involving:
- Fake bank KYC updates
- Suspicious requests for OTPs or banking information
- Impersonation of government or telecom officials
- Fraudulent SIM disconnection warnings
- Fake courier or parcel-related threats
- Suspicious investment or prize offers
- Attempts to obtain personal information through deceptive communication
The availability of particular reporting categories depends on the portal's current options.
Reporting a suspicious communication does not automatically establish that a crime has occurred.
What Should You Do If Money Has Already Been Stolen?
There is an important difference between reporting suspicious communications and reporting an actual financial cybercrime.
If someone has already lost money through online fraud, they should promptly report the incident through the appropriate cybercrime channels.
In India, victims can contact the national cybercrime helpline at 1930.
They can also file a complaint through the official National Cyber Crime Reporting Portal:
Early reporting may improve the chances of action being taken, although recovery of stolen funds is not guaranteed.
Victims should also immediately inform their bank or payment service provider.
The Chakshu facility is not a substitute for filing a cybercrime complaint when financial loss has occurred.
Block a Lost or Stolen Mobile Phone
Sanchar Saathi also provides access to facilities associated with the Central Equipment Identity Register (CEIR).
This service can help users request the blocking of a lost or stolen mobile handset through its IMEI identification details.
Blocking a device can restrict its use on participating Indian mobile networks.
The facility may also support the process of tracing or unblocking a handset according to the applicable procedures.
How to Request Mobile Phone Blocking
A user generally needs to:
- Visit the official Sanchar Saathi portal.
- Open the lost or stolen mobile handset service.
- Select the device-blocking request option.
- Provide the required mobile and handset details.
- Submit the requested supporting information.
- Complete verification and retain the acknowledgement.
The exact documents and verification requirements are specified by the portal.
Users should also report the loss or theft to the appropriate authorities where required.
Why Checking SIM Connections Is Important
Mobile numbers are widely used for banking communication, digital account verification and access to online services.
An unauthorised mobile connection issued under someone's identity can create security concerns.
Regularly reviewing the connections associated with one's identity can help identify unfamiliar numbers.
If an unknown connection appears, the user can report it through the official platform.
However, citizens should remember that the portal's information is subject to telecom records and verification processes.
Reporting an unfamiliar connection initiates the applicable review process rather than guaranteeing immediate disconnection.
Important Safety Tips for Mobile Users
Along with using Sanchar Saathi, citizens should follow basic digital safety practices.
Never share OTPs, UPI PINs, banking passwords or other confidential credentials with unknown callers.
Do not install applications sent through suspicious messages.
Avoid clicking links that claim your SIM will be blocked immediately unless you provide personal information.
Verify requests by contacting the organisation through its official website or customer-service channel.
If someone claims to be a police officer, bank official or telecom authority and demands immediate payment, independently verify the claim.
Government reporting facilities should be accessed through genuine official websites.
Sanchar Saathi Services at a Glance
| Service | Main purpose |
|---|---|
| Know Your Mobile Connections | Check mobile numbers issued in your name |
| Chakshu | Report suspected fraudulent communications |
| CEIR-related facility | Request blocking of lost or stolen mobile handsets |
| Official Sanchar Saathi portal | Access telecom safety information and citizen services |
The services have different purposes, and users should select the facility that matches their problem.
Conclusion
The Department of Telecommunications' latest Sanchar Saathi awareness message encourages citizens to take greater control of their digital safety.
The platform provides tools to identify unfamiliar mobile connections, report suspicious communications and seek assistance with lost or stolen handsets.
By using the official Sanchar Saathi portal, mobile users can take practical steps to protect their telecom identities.
People who have already suffered financial cybercrime should also report the incident promptly through the national cybercrime helpline or official cybercrime reporting portal.
Source Credit: Department of Telecommunications (DoT), Government of India — Sanchar Saathi digital safety awareness communication, November 2026.
Official Sanchar Saathi Portal: https://sancharsaathi.gov.in/
National Cyber Crime Reporting Portal: https://cybercrime.gov.in/
Cybercrime Helpline: 1930
Disclaimer: Sanchar Saathi provides telecom safety and reporting facilities. Reporting a suspicious number or communication does not guarantee immediate disconnection, prosecution or recovery of financial losses. Users should follow official procedures and contact the appropriate authorities when necessary.
